We are building the future of Latin America

A team of builders, designers, and operators obsessed with moving the region forward, one delivery and one innovation at a time.

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Our Story

From a parking lot to a SuperApp for Latin America

A story that began with donuts, boldness, and hustle, and that keeps growing through technology, speed, and regional impact.

2015

The donuts and the entrepreneurs

In 2015, the entrepreneurs started handing out donuts in exchange for app downloads in a parking lot. That unlikely beginning defined Rappi's spirit: stay close to people, solve something real, and learn by building.

Early years

From a favor to a multifaceted platform

What started as a creative way to solve cravings and favors quickly evolved into a multifaceted platform, connecting users, merchants, partners, and couriers in a single ecosystem.

Expansion

Regional scale and the Turbo leap

As Rappi expanded across Latin America, it entered a new era of speed, operations, and ambition. Turbo made that promise tangible: deliver in minutes and raise the bar for convenience across the region.

What's next

Building the next chapter

Today, Rappi is moving forward with the same day-one energy: using technology to improve lives, drive progress, and create new opportunities for entrepreneurs across the region.

Our Purpose

Improve the quality of life for all people, drive progress, and foster the entrepreneurial spirit in Latin America through technology.

Our Ecosystem

Users, partners, and couriers move in the same loop

Each side of the platform pushes the others forward. When one grows, the rest gain speed, income, and opportunity too.

Users

We provide access to a wide variety of products delivered in minutes, as well as services, giving people more free time and a better quality of life.

Partners

We connect restaurants, stores, and small and medium-sized businesses to an ecosystem that helps them grow alongside more customers, with access to shipping services, business intelligence, payments, and financial solutions.

Couriers

We create opportunities by giving people a way to turn their time and skills into income during their free time.

Our Virtues

What we do defines who we are

Our virtues are the behaviors that push us to live our mission and achieve extraordinary results together. Here is what they are and why they make the difference:

We deeply care about how we serve our Clients, Deliverers, Restaurants, and Users. We listen to their needs first and ours second, because they are our inspiration and source of innovation.

We push each other to do the best work of our lives. We believe in collective growth and see the best in everyone, because we know that together we achieve more.

We are responsible for something bigger than ourselves. We always put Rappi's interests first, taking care of resources and making decisions that prioritize the long term.

We are driven by action and constant learning. We experiment, ask questions, and take risks while always seeking the truth.

We are entrepreneurs passionate about building products that impact the lives of millions. We don't work for our leaders; we work for those who use our products and services.

Titles don't define us, our work does. We believe in collective success more than individual success, because we are one team with one dream.

We achieve our objectives. We prioritize, take risks, and make things happen with intensity and determination.

We embrace the biggest challenges with a champion's mindset. Every setback is a lesson, and the impossible is just another goal to overcome.

Life is too short not to dream big. With courage and vulnerability, we face challenges that others would consider impossible.

We don't ask our teams to do anything we wouldn't do ourselves. We lead from service and build exceptional teams.

We overcome traditional trade-offs. We don't choose between opposite options; we seek solutions that let us get the best of both worlds.