IconRappi

Are you ready to build the future of Latin America? 🚀

At Rappi, we build the SuperApp that changes the lives of millions of people every day. We are a team driven by speed, execution, and real results.

This is where things happen. If you are excited by solving real-scale problems, learning at record speed, and seeing the impact of your ideas in a matter of days, this is your place.

We’re looking for a Logistics whiz to lead the day-to-day execution of Rappi Turbo’s logistics operations, ensuring that the distribution center, middle mile, last mile, and 3PLs operate with a high level of service, speed, and control.

The challenge

Rappi is growing fast and needs exceptional talent. We are looking for a Turbo Supply Chain Lead who transforms complex challenges into impact opportunities for millions of users in LatAm.

Your challenges

Supervise the daily operation of the distribution center: receiving, storage, picking, packing, inventory, and dispatch.
Ensure the daily operating plan is executed on time, with the right resources, and without impacting service levels.
Coordinate middle-mile operations from the DC to dark stores, stores, hubs, or delivery points.
Monitor last-mile operations, ensuring capacity availability, on-time performance, and issue resolution.
Manage and monitor 3PLs and logistics providers daily, ensuring compliance with SLAs, punctuality, quality, and costs.
Monitor key KPIs: OTIF, productivity, fill rate, dispatch times, on-time deliveries, rejections, shrinkage, inventory discrepancies, and route compliance.
Resolve operational issues in real time: delays, shortages, loading errors, unavailable units, provider-related issues, or service failures.
Ensure operational discipline on the floor: processes, checklists, schedules, safety, organization, cleanliness, and good storage practices.
Prepare daily/weekly reports with results, key deviations, root causes, and corrective actions.
Identify opportunities to improve routes, layout, processes, productivity, costs, and operational control.
Coordinate internal teams, operators, carriers, and external providers to ensure operations are executed with speed and accountability.

You will be a great fit

Experience: 8+ years in similar roles
Education: Completed university degree; postgraduate studies preferred
English: Intermediate-advanced
Previous experience in retail, tech startups, e-commerce, or marketplaces
Experience with agile squads and remote-first environments
Attention to detail, organizational skills, and analytical abilities.
Leadership, communication, stakeholder management, and influence skills.

Tech profile

What you need to master

Experience leading distribution centers in retail and food.
Experience in inventory planning, reconciliation, and control processes.
Experience leading documentation, training, and quality assurance processes.
Experience leading negotiations for outsourced operations and transportation.

What makes you different

Strong execution: makes things happen instead of stopping at diagnosis.
Startup mindset: speed, ownership, flexibility, and no fear of operating in changing environments.
Hands-on: comfortable being on the floor, solving problems, and making quick decisions.
Operational leadership: knows how to coordinate teams, vendors, and multiple workstreams at the same time.
KPI-focused: understands operational metrics and turns them into concrete actions.
Handles pressure: can operate under urgency, demand spikes, and changing priorities without losing control.
Clear communication: quickly aligns internal teams, 3PLs, transportation providers, and stakeholders.
Logistics expertise: understands warehousing, transportation, inventory, middle mile, last mile, and service-level compliance.
Continuous improvement: identifies friction points, proposes simple solutions, and implements changes quickly.

We believe our talent deserves the best tools to make an impact with purpose.

Mexico 🇲🇽

At Rappi, diversity makes us stronger

We believe diverse and inclusive teams build the best products, and we actively seek people of all genders, ages, backgrounds, religions, and sexual orientations. If you want to build the future of Latin America, your place is here.

Will you join the team? At Rappi, the limit is the one you set for yourself. If you are excited about learning in motion and building solutions that scale to millions, we want to meet you.

Your challenges

Supervise the daily operation of the distribution center: receiving, storage, picking, packing, inventory, and dispatch.

Ensure the daily operating plan is executed on time, with the right resources, and without impacting service levels.

Coordinate middle-mile operations from the DC to dark stores, stores, hubs, or delivery points.

Monitor last-mile operations, ensuring capacity availability, on-time performance, and issue resolution.

Manage and monitor 3PLs and logistics providers daily, ensuring compliance with SLAs, punctuality, quality, and costs.

Monitor key KPIs: OTIF, productivity, fill rate, dispatch times, on-time deliveries, rejections, shrinkage, inventory discrepancies, and route compliance.

Resolve operational issues in real time: delays, shortages, loading errors, unavailable units, provider-related issues, or service failures.

Ensure operational discipline on the floor: processes, checklists, schedules, safety, organization, cleanliness, and good storage practices.

Prepare daily/weekly reports with results, key deviations, root causes, and corrective actions.

Identify opportunities to improve routes, layout, processes, productivity, costs, and operational control.

Coordinate internal teams, operators, carriers, and external providers to ensure operations are executed with speed and accountability.

You will be a great fit

Experience: 8+ years in similar roles

Education: Completed university degree; postgraduate studies preferred

English: Intermediate-advanced

Previous experience in retail, tech startups, e-commerce, or marketplaces

Experience with agile squads and remote-first environments

Attention to detail, organizational skills, and analytical abilities.

Leadership, communication, stakeholder management, and influence skills.

Tech profile

What you need to master

Experience leading distribution centers in retail and food.
Experience in inventory planning, reconciliation, and control processes.
Experience leading documentation, training, and quality assurance processes.
Experience leading negotiations for outsourced operations and transportation.

What makes you different

Strong execution: makes things happen instead of stopping at diagnosis.
Startup mindset: speed, ownership, flexibility, and no fear of operating in changing environments.
Hands-on: comfortable being on the floor, solving problems, and making quick decisions.
Operational leadership: knows how to coordinate teams, vendors, and multiple workstreams at the same time.
KPI-focused: understands operational metrics and turns them into concrete actions.
Handles pressure: can operate under urgency, demand spikes, and changing priorities without losing control.
Clear communication: quickly aligns internal teams, 3PLs, transportation providers, and stakeholders.
Logistics expertise: understands warehousing, transportation, inventory, middle mile, last mile, and service-level compliance.
Continuous improvement: identifies friction points, proposes simple solutions, and implements changes quickly.